You can call Customer Support free on 0800 0087 240 (10am-5pm Mon-Fri) or email us using the form below.

Alternatively, you may find the answer in our FAQs (Frequently Asked Questions).

PLEASE NOTE - For security reasons, major account amendments such as Cancellation Request or Package Upgrade/Downgrade, MUST be made via the MyAccount section of the website when logged in using your username & password and cannot be accepted by email, telephone or post under any circumstances.